Gurulia Terms of Service

Last Updated: August 6, 2024

Welcome to Gurulia. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before using the Gurulia platform.

1. Acceptance of Terms

By accessing or using Gurulia, you agree to be bound by these Terms of Service, our Privacy Policy, and any other policies or guidelines posted on our website. If you do not agree with these terms, you may not use our services.

2. Description of Service

Gurulia is a platform that connects users ("Clients") with verified experts ("Experts") for consulting sessions via Zoom. Experts are well-known on social media and meet specific criteria set by Gurulia. Clients can book sessions in various durations (15, 30, 45, or 60 minutes) based on the Expert’s availability.

3. Account Registration and Eligibility

To use Gurulia, you must create an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for any activities under your account. You must be at least 18 years old to create an account and use our services.

4. Expert Verification and Responsibilities

Experts on Gurulia must have a minimum of 10,000 social media followers and pass our verification process to ensure their authenticity. Experts are responsible for maintaining their profiles, setting their availability, and providing the services agreed upon with the Clients.

5. Booking and Payment

  • Booking Process: Clients select a date and time for their session, and their credit card is authorized at the time of booking. The payment is captured only after the Expert approves the booking request.
  • Cancellation and Refund Policy: If an Expert cancels a session, the Client will receive a full refund. If a Client cancels a session, the refund policy will be determined based on the timing of the cancellation and the specific terms agreed upon at the time of booking.
  • Payment Processing: All payments are processed through our secure third-party payment processor. By providing your payment information, you agree to our processor's terms and conditions.

6. Use of the Platform

Prohibited Conduct: Users agree not to:

  • Use the platform for any illegal or unauthorized purpose.
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity.
  • Transmit any content that is defamatory, obscene, abusive, or otherwise objectionable.
  • Attempt to interfere with or disrupt the platform, servers, or networks.

7. Content and Intellectual Property

  • User Content: Any content you upload or share on Gurulia, including but not limited to reviews, feedback, and messages, remains your property. However, by posting content, you grant Gurulia a worldwide, non-exclusive, royalty-free license to use, distribute, modify, and publicly display such content.
  • Gurulia Content: All content provided by Gurulia, including text, graphics, logos, and software, is the property of Gurulia or its licensors and is protected by copyright, trademark, and other laws.

8. Disclaimers and Limitation of Liability

  • No Guarantee of Results: Gurulia makes no representations or guarantees about the effectiveness, reliability, or suitability of any Expert or the services provided. All interactions between Clients and Experts are at the Client’s own risk.
  • Platform Availability: Gurulia does not guarantee uninterrupted, secure, or error-free access to the platform. We reserve the right to modify, suspend, or discontinue any aspect of the service at any time without notice.
  • Limitation of Liability: Gurulia shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our platform or services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Gurulia, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of or in connection with your use of the platform, violation of these terms, or infringement of any intellectual property or other rights of any person or entity.

10. Modifications to the Terms

Gurulia reserves the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting the revised terms on the website. Your continued use of the platform after any changes constitutes your acceptance of the new terms.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law principles. Any disputes arising under these terms shall be resolved in the courts of Vancouver, British Columbia, Canada.

12. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at support@gurulia.com .