Gurulia Privacy Policy

We collect various types of information from and about users of our platform, including:

• Personal Information: When you create an account, book a session, or contact us, we may collect personal information such as your name, email address, phone number, and payment information.
• Usage Information: We collect information about your activity on our website, such as the pages you visit, the time and date of your visits, and your interactions with our content and services.
• Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings.

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: We use your information to operate, maintain, and enhance our platform, process transactions, and provide customer support.
• To Communicate with You: We may use your information to send you updates, notifications, confirmations, and other communications related to your use of our services.
• To Personalize Your Experience:: We use your information to tailor the content and offers we display to you and to understand your preferences.
• For Security and Fraud Prevention: We use your information to protect our platform and users from fraud, abuse, and unauthorized access.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

We do not sell your personal information. However, we may share your information in the following circumstances:

• With Experts: When you book a session, we share your relevant information (such as your name and contact details) with the expert to facilitate the session.
• With Service Providers: We may share your information with third-party service providers who assist us in operating our platform, such as payment processors, customer support, and analytics providers.
• For Legal Reasons: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal processes, protect our rights, or prevent fraud or illegal activities.
• With Your Consent: We may share your information with other third parties if you give us explicit consent to do so.

• Access and Update Your Information: You can access and update your personal information through your account settings at any time.
• Opt-Out of Communications: You can opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.
• Cookies and Tracking Technologies: You can control cookies and other tracking technologies through your browser settings. However, disabling cookies may affect your experience on our platform.
• Data Protection Rights: Depending on your location, you may have certain rights under data protection laws, such as the right to access, correct, or delete your personal information, or object to or restrict the processing of your information.